Payments & billing

Connect your own Razorpay or Cashfree account to collect online payments; how Slaby subscriptions are billed.

Updated 19 October 2026

Your own payment gateway

Online buyer payments settle directly into your own Razorpay or Cashfree account — Slaby is not a payment aggregator and never holds your money. Connect your gateway in Settings → Payments by entering its keys, then add the webhook URL shown there in your gateway dashboard. The step-by-step guides at /docs/payment-integration cover every screen for both gateways.

Once connected, prepaid orders and partial-COD advances can be paid online. Amounts are always taken from the order's frozen total — never from the browser — and a payment is only marked paid after its signature is cryptographically verified, so a payment can't be faked.

Security

Your gateway secrets are write-only: they're stored securely, never shown back, never sent to any browser, and never written to logs. Each store's payments are isolated — one store's setup can never affect another's.

Slaby subscription billing

Your Slaby plan (Starter/Growth/Pro) is billed separately, through Slaby's own Razorpay, via a subscription mandate you authorise. This is distinct from the gateway you connect for buyer payments. There's no commission on your own storefront sales — you keep 100%.

Common questions

Can my website take UPI payments without a payment gateway?: Yes. At checkout the buyer pays your own UPI ID and sends the transaction reference (UTR) or a screenshot. The order waits while you match that payment in your bank app, then you approve it. Add Razorpay or Cashfree later if you want payments confirmed automatically instead of by hand.
Does Slaby take a cut of my online payments?: No. Buyer payments go straight to your own Razorpay or Cashfree account. Slaby charges a flat subscription only — 0% commission on your own store's orders.
What do I need to accept online payments?: A Razorpay or Cashfree merchant account. Enter its keys in Settings → Payments and add the webhook URL shown there — see the guides at /docs/payment-integration.
Are my payment keys safe?: Yes. Secrets are write-only — never displayed again, never sent to a browser, and never logged.

Your own payment gateway

Common questions

Can my website take UPI payments without a payment gateway?

Yes. At checkout the buyer pays your own UPI ID and sends the transaction reference (UTR) or a screenshot. The order waits while you match that payment in your bank app, then you approve it. Add Razorpay or Cashfree later if you want payments confirmed automatically instead of by hand.

Does Slaby take a cut of my online payments?

No. Buyer payments go straight to your own Razorpay or Cashfree account. Slaby charges a flat subscription only — 0% commission on your own store's orders.

What do I need to accept online payments?

A Razorpay or Cashfree merchant account. Enter its keys in Settings → Payments and add the webhook URL shown there — see the guides at /docs/payment-integration.

Are my payment keys safe?

Yes. Secrets are write-only — never displayed again, never sent to a browser, and never logged.