Add a website to your shop, with the same items and stock
Move from billing-only to a website plan without re-entering anything: same items, prices, stock, customers and bills. Then choose which items to show online in one go.
What this page is for
If your shop is on the Billing plan, you bill at the counter but have no website. This page, "Add an online store", lets you pick a plan that includes a website.
Your website uses the same data as your counter: "Same items and prices", "One stock for shop and website", "Same customers and bills". Nothing is moved or typed again.
Once your plan has a website, the same address shows "Your website": it helps you choose which items buyers can see online, and has an "Open your website" button.
- Only staff with "Manage settings" can choose a plan. Others see "Ask the store owner to choose a plan."
- Showing items online needs "Edit products".
- On the Billing plan, website pages in the admin (Storefront template, Theme, Shipping and so on) show a note that they are part of the online store plans.
Add your website in 4 steps
- 1
Compare the plans
Add an online store
Each card shows the monthly price, how many products it allows, how many staff logins, and whether you get your own domain or a store link on Slaby. "Compare all plans" opens Billing & plan with every detail.
If you already have more items than a plan allows, its card says so. You keep every item, but you can add new ones only up to the plan's limit.
- 2
Press "Choose" on the plan you want
The payment page opens. Approve the payment there.
- 3
Wait for the payment to be confirmed
You see "Plan started. Your website switches on once the payment is confirmed." Refresh the page to check.
- 4
Choose what to show online
Your website → Choose what to show online
Items you added for the counter are hidden online until you choose them. Pick filters and press "Show N online" (see below).
After the website is on
Your website runs on the same items and stock. A counter bill and an online order take pieces from the same count.
Set the look next: Settings → Theme for colours and fonts, Settings → Branding for the logo and contact details. Then open your website, check it and share the link with your customers.
Choose what to show online
The line under the heading says how many items are hidden online, for example "126 items are hidden online."
Narrow them with the filters. "In stock only" and "With a photo only" are ticked at the start, so empty or photo-less items stay hidden. You can also pick one Category.
The page counts as you change the filters, for example "38 items will go online." Press "Show 38 online". You see "38 items are now online."
Anything left hidden can still be shown later from Products, or from the Online column on the Stock sheet.
What each choice means
- In stock only
- Only items with stock go online. Ticked at the start.e.g. Leave it ticked so buyers don't order what you don't have.
- With a photo only
- Only items that have a photo go online. Ticked at the start.e.g. Untick it if you sell well-known packaged goods without photos.
- Category
- Show items from one category only, or All categories.e.g. Kurtas first, the rest later.
- Show N online
- Puts every hidden item matching the filters online at once.e.g. Show 38 online
- Choose
- Starts that plan's payment. The website switches on once the payment is confirmed.e.g. Choose Starter
If something goes wrong
"Online payment isn't set up yet. Contact us and we'll switch you over."
Why it happens: The plan payment can't start from your admin right now.
How to fix it: Use Email support in the help sheet. Support switches your plan for you.
"Only the owner can change the plan."
Why it happens: Your role can't change the subscription.
How to fix it: Ask the store owner to choose the plan.
"Couldn't start the plan. Please try again."
Why it happens: The payment page couldn't be opened.
How to fix it: Check your internet and press Choose again.
"No hidden items match these choices."
Why it happens: Every hidden item fails a filter, for example none has a photo.
How to fix it: Untick "With a photo only" or pick another category.
"Couldn't put the items online. Please try again."
Why it happens: The change didn't finish.
How to fix it: Press the button again. Items already shown stay online.
Read next
Common questions
- Do I have to add my items again for the website?
- No. The website uses the same items, prices, stock and customers. You only choose which items to show online.
- Why are my items hidden online?
- Items made while your shop was on the Billing plan are saved hidden online. Use "Choose what to show online" to show them in one go.
- I chose a plan but the website isn't on yet.
- It switches on once the payment is confirmed. Finish the payment page, then refresh this page.
- I have more items than the plan allows. Will I lose some?
- No. You keep every item. You can add new items only up to the plan's limit.
- Will my counter billing keep working?
- Yes. Your shop keeps working as it does today. The counter and the website share one stock.
- Can I show only some categories first?
- Yes. Pick a Category in the filters, press Show, then repeat for the next category later.
- How do I hide an item online again?
- Switch off its Online cell on the Stock sheet, or edit the product. It stays sellable at the counter.
- I can't see the plan buttons.
- Choosing a plan needs "Manage settings". Ask the store owner.