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AI credits: what they are, how to recharge, what each AI action costs

AI credits pay for AI writing in your store — product drafts from photos, descriptions, reply drafts, offer campaigns. Help, guides and basic questions to Buddy stay free every day.

On this page

What AI credits are

AI credits are a small prepaid balance for AI work in your store. 1 credit is about ₹1 of AI work. Every new store gets a few free credits to try a paid feature once or twice.

You only pay when AI gives you a result. If AI fails or can't answer, the credits come back at once. Nothing is spent in the background unless you switch it on.

What stays free

These never use credits and have no limit:

  • Help search, every guide and the in-app help on each page.
  • Buddy's Today brief, your Next steps, offer ideas and the ready-made festival planner.
  • Basic questions to Buddy and Ask Slaby, up to a small free amount every day (it refreshes at midnight). After that, each answer uses 1 credit — or wait till tomorrow.
  • Doing anything yourself: adding products, bills, replies and offers by hand.

Free AI while you set up your store

Two things are free while you add your first products:

  • Your store's first 3 "Draft from photos" drafts, where photo drafts are on. Nothing is taken from your balance. The button says how many are left, for example "1 free AI draft left to set up your store".
  • Import my shop (Products → Import → From a website or Instagram): your first 20 products written by AI are free. Products read straight from a Shopify, WooCommerce or product page are always free. After the free 20, each AI-written product uses 2 credits.

What each AI action costs

The AI credits page lists every AI action with its price. Each AI button also shows its cost before you tap it, for example "Uses 3 credits · Balance 42".

  • Product from photos: a few credits per product.
  • Product descriptions written by AI: 1 credit per product.
  • Customer reply drafts: 1 credit each.
  • Festival or offer campaign written by AI: a couple of credits.
  • Buddy answers after today's free questions: 1 credit each.

Recharge in 3 steps

  1. 1. Open AI credits

    Menu → AI credits

    You see your balance, what AI can do for your store, and the recharge packs.

  2. 2. Pick a pack or type an amount

    Recharge

    Packs start at the minimum recharge. Bigger packs may carry bonus credits — the page shows them before you pay.

  3. 3. Pay with Razorpay

    The payment window

    UPI, cards and netbanking work. Your credits appear as soon as the payment is confirmed. The receipt is in Billing & plan → Payments.

Weekly AI writing (optional)

Your weekly report and weekly Next-steps plan are written in fixed, free wording. Switch on "Use credits for my weekly AI writing" on the AI credits page to have AI write them (a few credits a week). It is off until you switch it on.

Only the owner, or staff who can manage settings, can recharge or change this. Other staff see "Ask your owner to add AI credits".

हिन्दी में

AI क्रेडिट आपके स्टोर में AI लिखाई के लिए छोटा प्रीपेड बैलेंस है — 1 क्रेडिट लगभग ₹1 का AI काम। मदद, गाइड, आज का ब्रीफ़, अगले कदम और रोज़ कुछ आम सवाल मुफ़्त हैं। फ़ोटो से प्रोडक्ट, विवरण, जवाब के ड्राफ़्ट और ऑफ़र कैंपेन में क्रेडिट लगते हैं, और हर बटन पहले बताता है कितने लगेंगे। AI फ़ेल हो तो क्रेडिट तुरंत वापस। मेन्यू → AI क्रेडिट में पैक चुनें और Razorpay से चुकाएं।

नया स्टोर: "Draft from photos" के पहले 3 ड्राफ़्ट मुफ़्त हैं (जहाँ फ़ोटो ड्राफ़्ट चालू हैं), कोई क्रेडिट नहीं कटता। वेबसाइट या Instagram से इम्पोर्ट में AI के लिखे पहले 20 प्रोडक्ट मुफ़्त हैं, उसके बाद हर प्रोडक्ट 2 क्रेडिट; Shopify, WooCommerce या प्रोडक्ट पेज से सीधे पढ़े गए प्रोडक्ट हमेशा मुफ़्त।

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Common questions

Do AI credits expire?

No, not unless the AI credits page says otherwise. Credits you buy stay until you use them.

Is GST included?

The recharge section says exactly how GST is handled before you pay.

Can I get a refund?

If you haven't used a recharge, write to Slaby support within 7 days and it will be refunded. Used credits can't be refunded.

I paid but don't see my credits.

They usually appear within a minute. If not, refresh the AI credits page — the payment is confirmed by Razorpay directly, so nothing is lost.

Do I pay for AI drafts when I start my store?

No. Your store's first 3 "Draft from photos" drafts are free, and Import my shop writes your first 20 products free. After that, each AI draft uses credits; the button shows how many before you tap it.

Why does Buddy say today's free questions are used up?

Basic questions are free up to a small amount every day. They refresh at midnight, or you can keep asking with credits (1 credit per answer).

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