Admin screens
Daily shipping: book, print, hand over, and handle failed deliveries
Your everyday courier work in Slaby: book one order or many, print labels, ask for a pickup, print the manifest, cancel a booking, deal with failed deliveries and book return pickups.
On this page
Book one order
1. Open the order
Orders → To ship → the order
Pack the parcel and weigh it.
2. Tap "Book with …"
Order → Shipments
Your default courier shows first. Type the "Parcel weight (grams)".
With Shiprocket or Xpressbees you see a list of services with prices — pick one, or keep the recommended one. With Delhivery, Ekart and Borzo you can tap "Check price" first.
3. Tap "Book pickup"
The tracking number is saved on the order and the buyer can follow it. The cash-on-delivery amount and the parcel value come from the order itself.
Tap once. If the screen is slow, wait — Slaby never books the same order twice, and a second tap says it is already booked.
Book many orders at once
1. Select the orders
Orders → To ship
Tick the orders you packed today.
2. Tap "Book … with a courier"
Pick the courier and one parcel weight for all of them, then "Book now". Orders are booked one by one; orders already booked are skipped.
One weight is used for every selected order. For a heavy parcel, book it from its own order page.
3. Read the result
Slaby says how many were booked and lists the ones that weren't, with the reason. Fix those and book them again.
Print labels
On a booked parcel, tap "Print label". For many parcels, select the orders in To ship and tap "Labels" — you get one PDF to print. Pick parcels of one courier at a time.
Print on a 4×6 label printer or plain paper, and stick the label on the parcel.
- Shadowfax labels work only before pickup.
- Xpressbees gives the label when booking; Slaby keeps it for you.
- Blue Dart: print the label from Blue Dart's own tools.
Ask the courier to come (pickup)
With Shiprocket, Delhivery and Blue Dart, tap "Schedule pickup" on the parcel, or select several orders and tap "Pickup". Pick a day, or leave it empty for the next working day. The parcel then shows "Pickup requested".
Xpressbees and Ekart are asked to pick up as soon as you book. Shadowfax and DTDC pick up as agreed with your account — no button needed.
Print the manifest (handover sheet)
Couriers that have one (Shiprocket, Xpressbees, Ekart): select the day's orders in To ship and tap "Manifest". Print it and get it signed by the pickup person — it proves which parcels you handed over.
Cancel a booking
On the parcel, tap "Cancel booking". It works only before the courier picks the parcel up. The courier is told and the tracking number is removed, so you can book again. Prepaid wallets usually get the money back.
Failed deliveries (re-attempt or return)
1. Open Failed deliveries
Menu → Failed deliveries
Parcels the courier couldn't deliver show here with the reason.
2. Call the buyer
Check the address and phone, and when they'll be home.
3. Tap "Ask courier to re-attempt"
Add a note, and if needed a new delivery date, the correct phone or a corrected address line. Tap "Send to courier". The status changes when the courier acts.
4. Or "Ask courier to return"
If the buyer doesn't want it, the courier sends it back to you (RTO).
Xpressbees and DTDC don't take a return request from Slaby — ask in their panel or support. The manual Reattempt and RTO buttons always work for your own records.
Return pickups
When you approve a return for pickup, open it and tap "Book return pickup with …". The courier collects the parcel from the buyer and brings it to your pickup address. The tracking number is saved on the return.
Tracking
Couriers with live updates switched on move your orders by themselves. For the others, Slaby asks the courier every few hours. Tap "Refresh tracking" on a parcel to ask now.
If a status looks wrong, you can still move the parcel by hand on the order.
हिन्दी में
एक ऑर्डर: Orders → To ship → ऑर्डर खोलें → "Book with …" → वज़न (ग्राम) डालें → "Book pickup"। ट्रैकिंग नंबर अपने-आप सेव होता है। कई ऑर्डर: To ship में ऑर्डर चुनें → "Book … with a courier" → कूरियर और एक वज़न → "Book now"। लेबल: "Print label", या कई ऑर्डर चुनकर "Labels" (एक PDF)। पिकअप: Shiprocket, Delhivery और Blue Dart में "Schedule pickup"; Xpressbees और Ekart बुकिंग के साथ ही पिकअप बुला लेते हैं। मैनिफ़ेस्ट: ऑर्डर चुनकर "Manifest", प्रिंट करके पिकअप वाले से साइन करवाएँ। पिकअप से पहले "Cancel booking"।
फ़ेल डिलीवरी: मेन्यू → Failed deliveries → ख़रीदार को फ़ोन करें → "Ask courier to re-attempt" (नई तारीख़, फ़ोन या पता) या "Ask courier to return"। Xpressbees और DTDC में वापसी उनके पैनल से माँगें। रिटर्न: मंज़ूर रिटर्न खोलकर "Book return pickup with …"। ट्रैकिंग अपने-आप अपडेट होती है; अभी देखना हो तो "Refresh tracking"।
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