Admin screens

Shipping with Slaby: pick a courier and ship from your admin

Connect your own courier account — Shiprocket, or a courier like Delhivery, Xpressbees, Ekart, Shadowfax or DTDC — and book, print labels, call pickups, track, handle failed deliveries and returns from your Slaby admin.

On this page

Two ways to ship

Slaby doesn't sell shipping. You connect your own courier account, and Slaby uses it to book your parcels. The courier bills you, and pays your cash-on-delivery money to you.

There are two kinds of account you can connect:

  • An aggregator — Shiprocket. One account, many couriers (Delhivery, Blue Dart, Xpressbees, Ekart and more). You see each courier's price for a parcel and pick one. No contract, no minimum. You recharge a wallet and pay per parcel.
  • A direct courier account — Delhivery, Xpressbees, Ekart, Shadowfax, DTDC or Blue Dart. You deal with one courier. Delhivery, Xpressbees and Ekart let small sellers sign up online with a prepaid wallet. Shadowfax, DTDC and Blue Dart usually need a business account from their sales team, often with a monthly volume.
  • Borzo is different: same-day bike delivery inside your city.

Which one should I choose?

  • Just starting, or under about 300 parcels a month: Shiprocket. One sign-up, prices from many couriers, and you can switch couriers per parcel.
  • You already ship a lot with one courier and have your own rates: connect that courier directly. You keep your contract price.
  • You want an online sign-up with one courier and no middleman: Delhivery, Xpressbees or Ekart.
  • Same-day delivery in your city: Borzo, next to one of the above.
  • You can connect more than one. Pick a default courier on Settings → Shipping; the order screen shows it first.

What Slaby does for you

Once a courier is connected, you can do these from the order screen, without opening the courier's website. Each courier card in Settings → Shipping lists exactly what that courier allows under "What you can do from Slaby".

  • Book a parcel and save the tracking number on the order — one order, or many at once from To ship.
  • Print the courier's label (one, or many in one PDF).
  • Ask the courier to come and collect (schedule pickup), and print the manifest (the handover sheet) where the courier has one.
  • Cancel a booking before pickup.
  • Track: the buyer's order page and your order update by themselves, from the courier's live updates or from Slaby asking the courier every few hours. "Refresh tracking" asks right away.
  • Failed deliveries: ask the courier to try again (with a new date, phone or address) or to send the parcel back.
  • Return pickups: book the courier to collect a return from the buyer.

Cash-on-delivery money is paid by the courier When a buyer pays cash at the door, the courier (or Shiprocket) collects it and sends it to your bank account on their own schedule. Slaby doesn't hold or move this money, and can't read the courier's payout dates yet — check them in the courier's panel. When a payout reaches your bank, record it in Menu → COD remittance to match it with your orders.

What each courier allows from Slaby

ShiprocketPrice list, book, label, pickup, manifest, invoice, cancel, live tracking, failed deliveries, returns, wallet
DelhiveryPincode and price check, book, label, pickup, cancel, tracking, failed deliveries, returns
XpressbeesPrice list, book, label, manifest, cancel, live tracking, re-attempts, returnsPickup is requested with every booking. Sending a failed parcel back is done in Xpressbees.
EkartPincode and price check, book, label, manifest, cancel, tracking, failed deliveries, returns
ShadowfaxPincode check, book, label, cancel, live tracking, failed deliveries, returns
DTDCPincode check, book, 4×6 label, cancel, tracking, returns
Blue DartPincode check, book, pickup, cancel, tracking, failed deliveries, returnsShows only once Slaby turns it on. Print the label from Blue Dart's own tools.
BorzoPrice, book, cancel, live tracking, returns (same day, in your city)
India Post, Shree MarutiNo booking from Slaby. Book at the counter and add the tracking number by hand.

Setting up each one, step by step: the Courier setup guide.

हिन्दी में

Slaby शिपिंग नहीं बेचता। आप अपना कूरियर अकाउंट जोड़ते हैं और Slaby उसी से पार्सल बुक करता है। दो तरीके हैं: Shiprocket जैसा एग्रीगेटर — एक अकाउंट, कई कूरियर, हर पार्सल पर दाम देखकर चुनें, कोई कॉन्ट्रैक्ट नहीं; या सीधा कूरियर अकाउंट — Delhivery, Xpressbees, Ekart (ऑनलाइन साइन-अप, प्रीपेड वॉलेट) या Shadowfax, DTDC, Blue Dart (आमतौर पर बिज़नेस अकाउंट और महीने का वॉल्यूम)। शुरुआत में Shiprocket सबसे आसान है।

जुड़ने के बाद Slaby से: बुकिंग, लेबल, पिकअप, मैनिफ़ेस्ट, पिकअप से पहले रद्द, ट्रैकिंग, फ़ेल डिलीवरी पर दोबारा कोशिश या वापसी, और रिटर्न पिकअप — जितना हर कूरियर की API देती है। कैश ऑन डिलीवरी का पैसा कूरियर सीधे आपके बैंक में भेजता है; उसकी तारीख़ें कूरियर के पैनल में देखें। India Post और Shree Maruti की बुकिंग काउंटर पर होती है — ट्रैकिंग नंबर ऑर्डर पर ख़ुद डालें।

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