Admin screens
Save each customer's measurements and attach them to orders
Keep a customer's measurements (bust, waist, sleeve…) and customization notes on their page, then attach a copy to an order so whoever makes it sees exactly what was ordered.
On this page
What Measurements & notes is for
If you stitch or make things to size — suits, blouses, kurtis, shoes, frames — you need each customer's measurements every time they order. Measurements & notes keeps them on the customer's page, so you never ask twice or search old chats.
One customer can have several sets, each with its own name: "Self", "Mrs Sharma — kurti", "Wedding suit". Each set is a list of measurements (label, value, unit) plus notes such as fit, lining or buttons.
Only your staff see them. They never show on your website, on the invoice or on the packing slip.
Switch it on
1. Open the setting
Settings → Rewards → Measurements & notes
Or type "Measurements" in the Settings search box. It is off for every store until you turn it on.
2. Turn on Measurements & notes
The Measurements & notes card then appears on every customer's page, and a Measurements & customization card on every order page.
3. Choose the unit and fields (optional)
Measurement unit, Measurement fields to offer
Measurement unit is the unit new fields start with: Inches or Centimetres. You can change it on any field.
Measurement fields to offer is the list that "Fill standard fields" adds, for example Chest, Waist, Sleeve length. Leave it empty to use the standard tailoring list: Bust / Chest, Waist, Hip, Shoulder, Sleeve length, Armhole, Kurti length, Bottom length, Neck (front), Neck (back).
Save a customer's measurements
1. Open the customer
Customers → tap the customer
Scroll to the Measurements & notes card and tap Add measurements.
2. Give the set a name
For example "Self" or "Wedding suit", so you can tell sets apart later.
3. Fill the measurements
Tap Fill standard fields to add your usual list, then type the values. Tap Add a field for anything else, like "Thigh" or "Collar". Fields left without a value are not saved.
Example: Waist 32 in, Sleeve length 23.5 in.
4. Add notes and save
Write fit, fabric or style notes, then tap Save. Tap Edit later to change them; each set shows when it was last updated and by whom.
Attach measurements to an order
Open the order and find the Measurements & customization card. Tap Attach and choose one of the customer's saved sets.
The order keeps a copy as it was at that moment. If you edit the customer's measurements later, this order doesn't change — so the person making it always works from what was agreed. To use newer values, tap Remove on the order and attach again.
Customization note is a free note for this one order, like "Notch lapel, 2 buttons, fitting on 14th". Type it and tap Save note.
If the customer has no saved measurements yet, the card links to their page so you can add them first.
- Seeing measurements needs the Customers permission; adding or changing them needs permission to edit customers.
- Attaching to an order or writing the note needs permission to manage orders.
- Up to 20 sets per customer and 10 attached copies per order.
Not the same as product options Measurements & notes is for your staff, filled by you. If you want the BUYER to type their size while ordering online — like a mattress size for a fitted bedsheet — that is a product option. See Product options.
Read next
Common questions
How do I save a customer's measurements?
Switch on Measurements & notes in Settings → Rewards. Then open the customer, tap Add measurements, give the set a name, tap Fill standard fields, type the values and tap Save.
I can't see Measurements & notes on the customer page. Why?
It is off until you turn it on. Go to Settings → Rewards → Measurements & notes (or search "Measurements" in Settings) and switch it on. You also need the Customers permission.
How do I attach measurements to an order?
Open the order, find Measurements & customization, tap Attach and choose the saved set. The order keeps a copy as it was at that moment.
I changed a customer's measurements. Will old orders change?
No. An attached copy never changes. To use the new values on an order, remove the copy there and attach again.
Can I use centimetres instead of inches?
Yes. Set Measurement unit to Centimetres in Settings → Rewards → Measurements & notes, or change the unit on any single field.
Can I change the standard fields?
Yes. Fill Measurement fields to offer with your own list, for example Chest, Waist, Sleeve length. Leave it empty to use the standard tailoring list.
Will the customer see their measurements on the invoice or website?
No. Measurements and customization notes are for your staff only. They never show on your website, invoice or packing slip.
Can one customer have measurements for different people?
Yes. Add a separate named set for each, for example "Self" and "Daughter — lehenga". Up to 20 sets per customer.
हिन्दी में
चालू करें: Settings → Rewards → Measurements & notes (या Settings में "Measurements" खोजें)। यह हर स्टोर में पहले से बंद रहता है। Measurement unit में इंच या सेंटीमीटर चुनें; Measurement fields to offer में अपने फ़ील्ड लिखें, या खाली छोड़ें तो सिलाई की आम लिस्ट (Bust / Chest, Waist, Hip, Shoulder, Sleeve length, Armhole, Kurti length, Bottom length, Neck) मिलेगी।
नाप सेव करें: Customers → ग्राहक खोलें → Measurements & notes → Add measurements → नाम दें (जैसे "Self", "Wedding suit") → Fill standard fields → नाप भरें → नोट्स लिखें → Save। ऑर्डर पर: ऑर्डर खोलें → Measurements & customization → Attach → सेव किया नाप चुनें। ऑर्डर पर उस समय की कॉपी रहती है; बाद में ग्राहक का नाप बदलें तो पुराना ऑर्डर नहीं बदलता। Customization note में स्टाइल, बटन, फ़िटिंग की तारीख़ लिखें। ये सिर्फ़ आपके स्टाफ़ को दिखते हैं — वेबसाइट, इनवॉइस या पैकिंग स्लिप पर कभी नहीं।
Was this page helpful?